CYBER SECURITY
MACHINE TOOLS
SMART SOLUTIONS
BUSINESS CONSULTING
Total: $1,100.00
Why choose Augmenter?
At Augmenter, we are building more than a workplace — we are building a talent-driven ecosystem where people grow, lead, and create meaningful impact. We believe the best solutions come from empowered individuals who take ownership, think proactively, and work together with purpose.
We are committed to growing talent through continuous learning, mentorship, and performance-driven progression. We promote diversity with a strong focus on maintaining a 60% female and 40% male workforce mix. At Augmenter, your ideas matter, your growth is supported, and your work contributes to shaping the future of digital transformation.
Career Opportunities
Build your career at Augmenter and be part of innovative, cutting-edge technology solutions that shape the future of digital transformation. Grow your skills, collaborate with industry experts, and make a real impact in a dynamic, forward-thinking environment.
Location: Mumbai
Job brief:
We are looking for an ambitious, energetic, and result-oriented Business Development Executive to help us grow our IT solutions and services business by expanding within existing accounts and identifying new opportunities.
You will be at the front of the company, responsible for creating and executing effective sales / business development strategies. The key goal of this position is to drive sustainable financial growth by boosting sales and building strong client relationships.
Key responsibilities:
- Develop and execute a growth strategy focused on revenue generation and customer satisfaction.
- Conduct market research to identify new customers, segments, and business opportunities.
- Arrange meetings with prospective clients and generate qualified leads.
- Promote the company’s IT products / services by understanding and addressing client needs.
- Work towards assigned sales targets and exceed them with healthy profitability.
- Maintain records of client interactions, opportunities, pipeline, and revenues.
- Build long-term, trustworthy relationships with clients and key stakeholders.
- Prepare proposals, quotations, and commercial documents in line with company policies.
- Coordinate with internal teams and partner organizations for solution discussions and closures.
- Track sales, receivables, renewals, and upsell opportunities.
- Provide after-sales support and ensure customer satisfaction for repeat business.
Requirements:
- Proven experience in business development / sales for IT services and products is preferred.
- Strong sales aptitude and understanding of B2B selling.
- Ability to interact and communicate with decision-makers and leadership teams.
- Proficiency in MS Office and English communication.
- Strong market mapping and prospecting capability.
- Ability to identify and prioritize high-potential accounts / segments.
- Strong relationship-building, communication, and negotiation skills.
- Good time management and planning skills.
- Freshers / Experienced both can apply (candidates with strong communication and sales orientation preferred).
Qualification and experience:
- Graduate / Post graduate in Business Administration, Sales, Marketing, or relevant field.
- Freshers can apply (strong communication and sales aptitude preferred).
- Experienced candidates: 1 to 5 years of relevant experience in IT sales / business development.
Compensation:
In line with the market and commensurate with the candidate’s relevant experience.
Location: Mumbai
Job brief:
We are looking for a driven and customer-focused Sales Specialist to support growth of our IT products and solutions business. The ideal candidate will be responsible for managing the sales cycle, converting leads into customers, and helping expand business across targeted accounts.
This role requires strong consultative selling skills, product understanding, and the ability to build trust with clients while consistently meeting sales goals.
Key responsibilities:
- Identify, qualify, and pursue sales opportunities for IT solutions / services.
- Engage with potential customers to understand business and technical requirements.
- Present product / solution offerings and explain value propositions effectively.
- Manage end-to-end sales cycle from lead generation to closure.
- Prepare proposals, quotes, and commercial discussions in coordination with internal teams.
- Achieve monthly / quarterly sales targets and maintain pipeline hygiene.
- Follow up regularly on leads, proposals, and ongoing opportunities.
- Build and maintain strong relationships with customers for repeat and cross-sell business.
- Coordinate with technical / delivery teams for solution alignment and demos.
- Maintain accurate sales records, forecasts, and reports.
- Ensure timely collections / receivables follow-up in coordination with finance team.
- Provide post-sales coordination to ensure smooth onboarding and customer satisfaction.
Requirements:
- Proven experience in B2B IT sales / solution sales is preferred.
- Good understanding of sales processes, lead qualification, and customer engagement.
- Ability to communicate effectively with clients across business functions.
- Strong presentation, negotiation, and closing skills.
- Proficiency in MS Office, CRM tools (preferred), and English.
- Self-motivated, target-oriented, and proactive approach.
- Ability to work collaboratively with technical and partner teams.
- Freshers / Experienced both can apply (prior internship / sales exposure will be an advantage).
Qualification and experience:
- Graduate / Post graduate in Sales, Marketing, Business Administration, or relevant field.
- Freshers can apply (prior internship / sales exposure will be an advantage).
- Experienced candidates: 1 to 4 years of relevant experience in IT sales / account development.
Compensation:
In line with the market and commensurate with the candidate’s relevant experience
Location: Mumbai
Job brief:
We are looking for a skilled and proactive Cybersecurity Engineer to design, implement, monitor, and support cybersecurity solutions for enterprise clients. The role involves securing IT environments, responding to threats, and ensuring security controls are effectively deployed and maintained.
The ideal candidate should have hands-on technical experience in cybersecurity technologies and a strong understanding of security operations, incident response, and enterprise security best practices.
Key responsibilities:
- Implement, configure, and support cybersecurity solutions across client environments.
- Monitor security alerts, logs, and events; investigate and respond to incidents.
- Perform security assessments, vulnerability analysis, and basic remediation guidance.
- Support deployment and management of tools such as SIEM, DLP, endpoint security, IAM / MDM (as applicable).
- Analyze threats and suspicious activities, and escalate as per response process.
- Assist in security hardening of systems, endpoints, and network devices.
- Maintain security documentation, configurations, SOPs, and incident reports.
- Coordinate with clients and internal teams for issue resolution and service delivery.
- Ensure compliance with SLAs, security standards, and operational procedures.
- Provide technical support during audits, reviews, and implementation projects.
- Stay updated with emerging threats, vulnerabilities, and security best practices.
Requirements:
- Proven experience in cybersecurity engineering / security operations / implementation is preferred.
- Hands-on exposure to one or more security tools (SIEM, DLP, EDR, firewall, IAM, MDM, etc.) is preferred.
- Understanding of network security, endpoint security, identity/access controls, and log analysis.
- Knowledge of incident response, threat detection, and vulnerability management.
- Familiarity with Windows / Linux environments and basic networking concepts.
- Good troubleshooting, analytical, and problem-solving skills.
- Strong communication skills for client and internal coordination.
- Ability to work in a fast-paced environment with attention to detail.
- Freshers / Experienced both can apply (freshers should have strong security fundamentals and learning agility).
Desired Certificate (any of the following a plus)::
- Bachelor’s degree in Computer Science, IT, Cybersecurity, or relevant field.
- Freshers can apply (with strong fundamentals in networking, security, and systems).
- Experienced candidates: 1 to 6 years of relevant experience in cybersecurity / security operations / implementation.
- Relevant certifications (preferred): CEH, Security+, SC-200, SC-300, etc.
Compensation:
In line with the market and commensurate with the candidate’s relevant experience.
Location: Mumbai
Job brief:
We are looking for a customer-centric and technically sound Customer Support Specialist to provide prompt and effective support to customers using our products / solutions. The role involves handling support requests, troubleshooting issues, coordinating with technical teams, and ensuring high customer satisfaction.
The ideal candidate should have strong communication skills, problem-solving ability, and a service-oriented mindset with basic technical understanding.
Key responsibilities:
- Handle customer support requests via email, phone, ticketing systems, and remote sessions.
- Diagnose and troubleshoot product / application / system-related issues.
- Log, track, and manage support tickets to closure within defined SLAs.
- Provide first-level / second-level support and escalate complex issues appropriately.
- Coordinate with engineering / implementation teams for faster resolution.
- Maintain regular communication with customers on issue status and timelines.
- Create and update knowledge base articles, FAQs, and support documentation.
- Assist customers with onboarding, basic training, and usage guidance.
- Monitor recurring issues and provide feedback for product / process improvement.
- Maintain support metrics, reports, and customer feedback records.
- Ensure a professional and positive customer experience throughout the support lifecycle.
Requirements:
- Proven experience in technical customer support / product support / helpdesk roles is preferred.
- Strong verbal and written communication skills in English.
- Basic technical troubleshooting skills (software, systems, networking basics).
- Experience working with ticketing / CRM tools is preferred.
- Strong problem-solving, patience, and customer-handling skills.
- Ability to manage multiple issues and prioritize effectively.
- Willingness to work in a process-driven, SLA-based support environment.
- Team player with a customer-first mindset.
- Freshers / Experienced both can apply (good communication and basic technical knowledge required).
Desired Certificate (any of the following a plus)::
- Graduate in IT, Computer Applications, Engineering, or relevant field.
- Freshers can apply (good communication and technical troubleshooting basics required).
- Experienced candidates: 1 to 4 years of relevant experience in technical customer support / helpdesk / product support.
Compensation:
In line with the market and commensurate with the candidate’s relevant experience.
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